Our Company
Granite State Telephone, established in 1877, is an independent telephone company, providing local, long distance, and high-speed Internet services to customers in the communities of Chester, East Deering, Hillsboro Upper Village, Sandown, Washington, Weare, and Windsor.
We are a locally owned and operated company representing over 125 years of Yankee spirit that says you don't have to be part of a telephone conglomerate to offer state-of-the-art technology.
Customer Service -- The Words We Live By
You can count on Granite State Telephone to answer your communication needs day or night. Our fully trained and professional service representatives are available 24 hours a day. From the time you order service to every time you pick up your phone or log onto the Internet, we are working to deliver a reliable, quality product. We have a proven track record with over 90% of all service installations completed on or before the date requested and less than one service problem reported per 100 customers a year. When problems do occur, we pride ourselves in responding to most calls within four hours.
Technology
Granite State Telephone
continually invests in new equipment and makes improvements to ensure that our customers
are receiving the best telephone service.
Digital Switching equipment
allows our customers to benefit from advanced call management services such as Caller ID,
Call Trace, Selective Call Acceptance, and many other features.
We have over 100 miles of
state-of-the-art fiber optic cable installed throughout our telephone service areas.
We've adopted SONET electronics, an ultra high-speed fiber optic transmission standard to
provide you with:
- Improved service reliability
- Increased transport capacity, permitting a greater number of calls to be processed per hour
- Greater route diversity, reducing service interruptions, and
- Greater opportunity for future growth
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